Hammer and Company is a business education and research firm that focuses on cutting-edge issues in operations, organization, and management. The centerpiece of our work is the concept of business process. By redesigning their processes, by measuring and managing them, and by organizing around them; companies are able to achieve unprecedented and sustainable improvements in operating performance. The Hammer concept unifies best practices in business process, incorporating methodologies such as Lean and Six Sigma.
Hammer and Company helps enterprises capitalize on the power of process in several ways: our Process Curriculum of courses on process management and process design teaches the skills needed to create and manage high-performance enterprises. Many companies find it valuable to put a team(s) of their people through these courses in order to develop a process orientation throughout their organizations. Individuals who complete the entire series of three courses receive a Certificate of Process Mastery. More than 20,000 people have attended these courses.
Forum+Clinic Seminar Series: Explores cutting-edge process solutions to a broad range of contemporary challenges and issues. The topics vary from year to year, but all seminars feature both case studies of pioneering companies and interactive tutorials presented by Hammer and Company with leading business people, scholars, and thinkers. We have presented more than 80 seminars on different topics, such as supply chain integration, Enterprise Resource Planning (ERP) implementation, management process, new measurement systems, quality management, and Six Sigma. These seminars have featured over 500 speakers including Bill Gates, Jack Welch, Michael Porter, and Larry Bossidy. Nearly 12,000 people have attended these seminars.
Phoenix Research Consortium: This highly prestigious, invitation-only membership grouping offers companies committed to process excellence a series of multi-company forums incorporating dynamic research studies and programs. It facilitates important opportunities for sharing experiences and best practices across business disciplines.
Upon request, Hammer and Company develops and offers customized, on-site educational programs for individual companies in the fields of enterprise transformation and operational innovation. Based on Hammer and Company’s ground-breaking Process and Enterprise Maturity Model (PEMM™), these include executive briefings, keynote addresses, seminars for management teams, and workshops for specialists; events range in length from one hour to multiple days.