These courses are based on Dr. Michael Hammer's decades of research in business processes and on the accumulated experiences of hundreds of companies. They teach both innovative ways of thinking and field-tested techniques and methodologies. Extensive case studies, examples, and hands-on workshops are used throughout. We constantly update every course with our latest findings and insights, so as to maintain currency and relevance.

Harnessing the Power of Process: Payoffs, Techniques, and Impacts
An Intensive, 2-Day Immersion in Process Management
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Process Redesign Techniques for Implementation: Planning, Tools, Implementation, and Communication
A Comprehensive, 4-Day Exploration of How to Create World-Class Business Processes
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Leading and Maintaining the Transition to Process: Strategies and Best Practices
A 3-Day, In-Depth Tutorial on Leading, Managing, and Maintaining the Transition to a High-Performance Enterprise.
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Certificates
Individuals who complete the entire Process Mastery Curriculum are recognized as Process Masters. Learn more about certificates.