The Process Mastery curriculum is comprised of three courses, all personally presented by Hammer and Company's team of process experts. These cover the full range of process issues: payoffs, design techniques, change management, process ownership, metrics, organizational structure, transition planning, Six Sigma, and more.

Hammer and Company has graduated more than 20,000 Alumni, who have become critical to their companies’ process transformation programs. Many are now leaders in the field and regularly return to lead discussions in our Forum+Clinic seminars.

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Hammer and Company regularly develops and presents on-site educational programs for individual companies in the fields of enterprise transformation and operational innovation based on Hammer and Company's ground-breaking Process and Enterprise Maturity Model. These include executive briefings, keynote addresses, seminars for management teams, and workshops for specialists; events range in length from one hour to multiple days.

Led by Hammer and Company's team of process experts, these programs are always custom-designed in consultation with client management to meet specific needs.  Onsite offerings complement, but do not duplicate, our public programs.

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These sessions build on recent research conducted through Hammer and Company’s Phoenix Research Consortium. Executive sessions present new models of governing processes with examples of their applications and demonstrate the benefits that organizations can reap by taking a process-based approach to management. They also clarify the role that executive leaders must personally play to ensure their organizations’ success with processes.

The format is highly interactive. Participants will be polled regarding their concerns and questions before the event, and the agenda will be built around their responses.

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