Process and Enterprise Maturity Model
The Process and Enterprise Maturity Model (PEMM™) is a tool to help organizations plan and manage their transitions to process. PEMM™ consists of two parts: a framework for assessing the maturity of any particular business process, and another for assessing the maturity of an enterprise as a whole.

The Process Audit
Harvard Business Review; April, 2007

The 7 Deadly Sins of Performance Measurement and How to Avoid Them
MIT Sloan Management Review; Spring, 2007

The Strategic Power of Process
Information Week Conference; September, 2005

Deep Change: How Operational Innovation Can Transform Your Company
Harvard Business Review; April, 2004

Breaking Down Organizational Boundaries
Microsoft Executive Circle; 2003

Reengineering, Ten Years After
HarperCollins is reissuing Dr. Hammer's landmark book, Reengineering the Corporation, as part of its Business Essentials series. This includes an author's note that he wrote for the new edition.

Forward to Basics
Fast Company Magazine; November, 2002

What Business Can Learn from the New England Patriots
Dr. Michael Hammer; February, 2002

Putting Six Sigma in Perspective
Quality Magazine; October, 2001

The Superefficient Company
Harvard Business Review; September/October 2001

The Process Enterprise: An Executive Perspective
Hammer and Company White Paper; June, 2001

Post-Sales Support: The Next Competitive Battlefield
Hammer and Company White Paper; March, 2001

How Process Enterprises Really Work
Harvard Business Review; November/ December 1999