Faster, Cheaper, Better

Dr. Hammer spent much of the last year of his life conducting intensive research for what was to be his final book—the PEMM™ book. Faster, Cheaper, Better is the distillation of Hammer's decades of experience and research in how businesses function end-to-end in today's global economy. Michael Hammer's untimely death in September 2008 prevented his completion of his final manuscript.

Lisa W. Hershman, longtime Hammer alumnus, completed Hammer's manuscript—bringing his research, as well as her practical know-how and experience to print in this business classic.

The Agenda

Dr. Hammer wrote The Agenda with two purposes in mind: first, to offer businesspeople guidelines on how to survive in an economy where customers have the upper hand, and secondly, to give people a sense of the real business news—the exciting changes occurring in the business world.

Beyond Reengineering

This book was motivated by a simple observation made by a company that had achieved only limited success in its process redesign efforts: "You can't overlay high-performance processes on a functional organization." Reengineering enables a company to create greatly improved operational processes; to harness their power, however, the company itself must become a process-centered enterprise. Explaining this concept is the goal of this book.

Beyond Reengineering presents the fundamentals of the process-centered enterprise and examines what it means for how businesses are operated and managed. The book explains such critical concepts as process owner, coach, center of excellence, process professional, and more. It also features interviews with people at all levels of process enterprises who bring the concepts to life. This book is essential reading for all managers in this new age of process.

The Reengineering Revolution

Dr. Michael Hammer wrote The Reengineering Revolution as a "how to" companion to Reengineering the Corporation. This book offers practical guidance in many of the most critical aspects of reengineering implementation, from engaging executive leadership to identifying and rethinking fundamental business assumptions. It also features a wide range of case studies, including both companies that did it right as well as some that did not.

The Reengineering Revolution, co-authored by Steven Stanton, contains such special features as a self-assessment diagnostic to determine your organization's readiness for major change, a checklist of the top ten mistakes in reengineering that you must avoid, and a guide to responding to common complaints and misconceptions about reengineering. This book is a powerful tool for anyone trying to make reengineering work in his or her enterprise.

Reengineering the Corporation

This is the book that began it all. Reengineering the Corporation introduced the business world to the power of radical change, of starting over, of rethinking operations from the proverbial clean sheet of paper. It also put the word "reengineering" into the English language. The most successful business book of the 1990s, Reengineering the Corporation has sold over 2 million copies and has been translated into more than 30 languages.

The concepts and techniques presented in this book are as relevant today as when it was first written. Reengineering the Corporation makes the case for why fundamental change is needed in our businesses, demonstrates how process redesign can yield breakthroughs in performance, and identifies the key elements needed for reengineering success.