In this 45-minute DVD, Dr. Hammer explains what Six Sigma is and how your company can get the most out of it.
He uses business, rather than technical terms, and avoids the hype and jargon too often associated with this topic. He explains the kinds of problems that Six Sigma is effective at solving and those where it does not fit, and he positions this technique within the larger context of performance improvement.
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He relates Six Sigma to process redesign and demonstrates how they both fit under the larger umbrella of process management. Whether your company is experienced with Six Sigma or just getting started with it, this DVD will help you get the most out of your investment.